Refund Policy
Last Updated: September 29, 2026
This Refund & Return Policy explains the refund and return options available for purchases made through Yanly ("Yanly," "we," "us," or "our"), operated by Legacy Ventures Group LLC.
By making a purchase from Yanly, you agree to the terms of this policy, subject to any rights you may have under applicable law.
1. Physical Calendar Returns
Yanly accepts returns of physical wall calendars within 30 days of purchase.
You may request a return within this period for any reason, including simply deciding that you no longer want the Calendar.
To request a return, contact us at:
We will provide return instructions and any information needed to complete your return.
The Calendar should be returned in reasonable condition. We reserve the right to review the returned product before issuing a refund.
2. Return Shipping
Return-shipping arrangements may vary depending on the reason for the return and the circumstances of the order.
Yanly will provide applicable return instructions and, when appropriate, a return shipping label.
For damaged, defective, or incorrectly fulfilled orders, Yanly will provide an appropriate return-shipping solution.
For other returns, including returns because you decide that you no longer want the product, return-shipping costs may be the responsibility of the customer.
3. Access Codes and Returns
Physical Yanly Calendars may include an Access Code that provides access to the Yanly Application for the applicable Calendar year.
When you request a return, the Access Code associated with the returned Calendar will be deactivated.
Once an Access Code has been deactivated in connection with a return request, it may not be used to access the Application.
If a return is not completed, Yanly may determine whether the Access Code can be reactivated.
If you purchase a Calendar and return it without ever redeeming the Access Code, the Access Code will be deactivated when you initiate the return.
4. Refunds for Physical Calendars
Once an eligible returned Calendar has been received and the return has been approved, Yanly will initiate the applicable refund.
Refunds will generally be issued to the original payment method used for the purchase.
The time required for a refund to appear in your account may vary depending on your payment provider, bank, or other financial institution.
Unless otherwise required by applicable law, refunds are generally limited to the amount paid for the returned product.
5. Damaged or Defective Calendars
If your Calendar arrives damaged or defective, please contact us at support@yanly.com as soon as reasonably possible.
Depending on the circumstances, Yanly will provide either:
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A replacement Calendar; or
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A refund.
Yanly will provide appropriate return instructions and, when applicable, a return shipping solution for damaged or defective products.
6. App Subscriptions
Yanly offers monthly and annual subscriptions through the Apple App Store and Google Play.
Subscription payments are processed through the applicable Application Store.
Free Trial
Eligible users may receive a 30-day free trial.
Because the free trial does not require a payment for the trial period itself, there is no trial-period charge to refund.
If you do not want your free trial to convert to a paid subscription, you must cancel the subscription before the trial period ends through the applicable Application Store.
Subscription Refund Requests
Refunds for subscriptions purchased through Apple or Google are generally subject to the refund policies and procedures of the applicable Application Store.
If you want to request a refund, you may need to submit the request directly through Apple or Google.
Yanly may, at its discretion, consider individual refund requests on a case-by-case basis.
Nothing in this policy limits any refund or consumer rights that cannot legally be excluded or limited.
7. Calendar Access and Expiration
An Access Code included with an eligible Calendar provides Application access from the date the code is redeemed through the end of the applicable Calendar year.
Access Codes expire at the end of the Calendar year associated with the physical Calendar.
Expired Access Codes are not refundable and are not eligible for extension, except where required by applicable law or otherwise determined by Yanly.
8. How to Request a Refund or Return
To request a physical Calendar return or refund, contact:
Please include, when available:
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Your name;
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Order information;
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Date of purchase; and
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The reason for the return or refund request.
Yanly may request additional information reasonably necessary to process the request.
9. Changes to This Policy
Yanly may update this Refund & Return Policy from time to time.
When we make changes, we will update the Last Updated date at the beginning of this policy.
10. Contact Us
If you have questions about this Refund & Return Policy, please contact us:
Legacy Ventures Group LLC
Yanly
Email: support@yanly.com
Website: Yanly.com